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Shipping policy

Shipping Policy

Thank you for visiting and shopping at Wishful Wags. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time

All orders are processed within 2-3 business days. Orders are not delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Shipment to P.O. boxes or APO/FPO addresses Wishful Wags ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes 

Wishful Wags is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages 

Wishful Wags is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S. 

Returns Policy 

Wishful Wags does not accept returns or exchanges. However, if there is an issue with your order please contact us via email: info@wishfulwags.com within 24 hours of receiving your order and we will do our best to try to accomodate. 

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Slip On Bandana Sizing Guide

When choosing a bandana size for your pet you should measure the width of your pet's collar as the bandana will need to be big enough to slide onto your pet's collar. Make sure that you account for the width of the buckle.

Slip-On Collar Bandanas

 Size

Collar Width Measurement*

 General Pet Size
X-Small

Fits collars up to 5/8 inch wide
Best for cats and toy sized dogs
Small Fits collars up to 5/8 inch wide
Dogs around 20lbs
Medium
Fits collars up to 3/4 inch wide
Dogs around 35-50lbs
Large
Fits collars up to 1 inch wide
Dogs around 50lbs-70lbs
X-Large
Fits collars up to 1 inch wide-
Dogs +75lbs or with very long hair

 

Slip On Bandana Sizing Guide

 Size Measurements
Small Fits up to a 13 inch neck
Medium
Fits up to a 15 inch neck
Large
Fits up to a 19 inch neck

 

Hands Free Multi-Way Biothane Leash Size Guide

When choosing a leash length for your pet you should measure first yourself. Our leash can be adjusted to be worn either across your body or around your hips.

Step 1: Use a soft measuring tape or piece of string to take your measurements. If you are planning on using the leash mostly as a cross body loosely measure from your hip around your shoulder and back down to your hip - you can give yourself a little more room to get it on and off over your head. Also keep in mind any layers of clothing that you may want to wear underneath.

Step 2: Measure the height of you dog from the floor to their neck where the leash will attach to the collar.

Step 3: Once you have that measurement subtract your measurement from the total length of the leash and add the height of your dog and that is how close your dog will be from you.

If you are tall and your dog is very small you will want to size up or order an extender to give your pup extra room to roam freely. 

When in doubt size up!! 

Example 1: 

Cross body measurement: 52 inches 

Dog's height: 16 inches

Length the dog leash while using the crossbody mode:

84 (7ft)- 52= 32 + 16 = 48 inches or 4ft 

96 (8ft)- 52 = 44 + 16 = 60 inches or 5 ft 

Size Total Leash Length Best For
Standard 7ft 
Standard works for most average height humans with medium to large dogs
Tall
8ft
Tall is the best length for taller humans or smaller dogs
Removable Extenders 2ft | 3ft | 7 ft
Perfect add on for for people of any height who want to give their dogs extra space to roam & sniff around

Shipping

Domestic Shipping Policy Shipment processing time

All orders are processed within 2-3 business days. Orders are not delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Shipment to P.O. boxes or APO/FPO addresses Wishful Wags ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes 

Wishful Wags is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages 

Wishful Wags is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S. 

Returns Policy 

Wishful Wags does not accept returns or exchanges. However, if there is an issue with your order please contact us via email: info@wishfulwags.com within 24 hours of receiving your order and we will do our best to try to accomodate. 

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